5 - 7 Bridge St
NN14 6EW

United Kingdom

Tel: 01536 710529

Shop Opening Hours

Monday to Thursday

10am to 5pm


1pm to 5pm

Sat, Sun & Evenings:

 by appointment

Free parking nearby

Find us on Google Maps

One of the largest showrooms of new and used piano’s in the Midlands. We are a family business established for over 30 years. We sell both new and used pianos and believe it is important to offer a wide range of makes to choose from. By getting to know the best pianos to stock and preparing them to a high standard, we have built up a great deal of knowledge and expertise over the years. We always offer a warm and friendly welcome, Jon & Chris.

More about us

How to buy a piano

Review our range

Preparing your piano

Advice for beginners

Customer comments

How to find us

Schools & Institutions

Contact us

Josef’s Pianos

5 - 7 Bridge Street



NN14 6EW

Tel: 01536 710529

Shop Opening Hours:

Monday to Thursday


Fridays: 1pm-5pm

Sat, Sun & evenings:

By appointment

Find us on

Google Maps

© Josef’s Painos 2022 -  all rights reserved -  web design by dteks

Choosing the right piano      Advice for beginners      New or Used?      Grand or Upright?       Tailored Preparation      Contact Us

Josefs Pianos
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or price quote  please call on

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 How your piano is prepared and looked after

Pianos are uniquely different from most other products. There are literally several thousand working parts in each instrument, most of which are intricately connected with each other. It is no wonder then, that careful preparation and care is essential for a piano to play and sound at its best.

This is just as true for new pianos as it is for used ones, and it applies to all makes. Good preparation requires a lot of knowledge and experience, and also takes a great deal of time. As a result it may not always be carried out fully by some suppliers and levels of `setting up` can vary considerably.

Our commitment is to ensure that each piano we sell is prepared to the best possible standard and we allow the necessary time to do this properly. This makes a world of difference to the value and enjoyment of your piano. We have always provided this service and even after 30 years working with pianos we are still keen to bring out the beauty in each instrument.

This page explains the level of work we do and the benefits which result. We hope this will show how important it is and help you understand what is involved.

Some of the information here is quite detailed but it is well worth looking at. Better still, if you visit the shop we can demonstrate what is involved in preparation and show you the difference between a piano which has been prepared and one that has not.


Pianos often arrive to us quite badly out of tune. On new pianos the strings are still stretching and used pianos may not have been tuned for sometime. Careful tuning is obviously crucial to the sound of any piano. It achieves the correct pitch and also brings out the tonal character and harmonic richness in each instrument.

Piano tuning requires substantial training as well as experience. Our partner, Jon takes responsibility for the shop tunings. He has been a qualified tuner for many years. Each piano is finely tuned when it arrives at the shop and it is then checked again before delivery. These extra tunings help to stabilise the piano so that it will stay in tune better for you.

Toning and voicing is the process whereby the sound of a piano can be adjusted, perhaps to give a more mellow tone or to restore brightness. It is also used to even up individual notes. Careful toning can make a remarkable difference, often bringing the piano to life. It is a delicate operation, in which skill needs to be built up over a long period of time.

All our pianos are carefully toned and voiced as required and your own preference can be taken into account when this is done.



The 'action' is essentially the hammer and damper mechanism, operated by the keys. It is a complex system working through a cycle and is expected to repeat very quickly when required. The piano keys have a sensitive balance movement on the `keyframe`.

There are at least nine primary adjustments for every one of the 88 notes!

Action adjustments relate to factors such as hammer alignment and distance from the strings, operation of the dampers, and repetition of the mechanism.

Key adjustments affect the operation and levelling of keys as well as depth of key movement. Pedal adjustment is also often required.

Adjustment and regulation is very time consuming and takes a great deal of patience and skill. Grand pianos are the most complex and can take several days to complete. We always check every adjustment on each piano here at the shop before delivery.



With new pianos, cabinets have to be carefully inspected on arrival and it is important to check the working parts for any manufacturing faults which might have crept in. These sometimes come to light as the piano is prepared, so we can correct them before delivery to avoid any faults developing later.

Used pianos are assessed for any repairs needed and these are carried out to bring the piano back to top standard. Cabinets are thoroughly cleaned and then restored as required.


We nearly always deliver your piano ourselves to ensure it arrives safely and so we can take every possible care of such things as carpeting, wood or tile floors and vulnerable door thresholds. When we have to engage outside carriers they are always specialist piano movers with the same standards. Wherever possible, we try to arrange times to fit in with your own commitments and we can assess difficult moves beforehand if necessary.


We provide detailed advice about looking after your piano, including factors such as maintaining humidity, the effect of sunlight and caring for the keys and cabinet.

After sales support is crucial for pianos. This can involve future readjustment of the mechanism as well as further voicing and tuning. With new pianos, manufacturers actually require the retailer to operate the guarantee for them.

We ensure you have a link with an experienced tuner who will do the regular tuning for you. They will report back to us if they ever have any concerns about the piano, so that we can sort the problem out. This way you have the best aftercare, both during the guarantee period and afterwards.

" Very pleased with my piano. It sounds wonderful and I`m really loving it "

" I have bought from you because of the level of service you offer. I felt you were interested in helping me get the piano as I wanted it. Not just in selling a piece of furniture"

"We received excellent service, staff were knowledgeable and easy to talk to. On delivery every care was taken of both the piano and our house. Many thanks"

Piano tuning

Hammer voicing

Upright mechanism

Spacing hammers

Key levelling

Grand action regulation

Checking the cabinet

" Thank you for your interest, your knowledge of what you deal with, and time taken to ensure everything is as good as possible "